A mid-sized, PE-backed healthcare communications agency on a rapid growth path needed an Oracle Netsuite CRM and ERP implementation, a critical step in its overall digital transformation. The existing project was failing, costs and timelines had overrun by over 300% with no delivery in sight.
The agency had fallen out with the vendor and with no governance, internal experience of managing Change and badly gathered requirements, there was no clear path to delivery. The target operating model was poorly defined and new business processes (Operational and Financial) were still in development. Adding to the pressure was the acquisition of three further businesses globally and the cultural fatigue from lack of vendor steer and clarity.
We re-scoped, reprioritised and re-planned all digital transformation deliverables for CRM, Finance, Project Management, Resource Management and HR. We developed a new and detailed milestone plan, bringing the management team, key suppliers and partners together to ‘own’ parts of the plan. We managed the vendor very tightly indeed, negotiating additional support (cost-free) and reducing contractual software license spend. Working as ‘part of the investee’ team in a sleeves up approach we got the organisation moving in the right direction. Initiating and managing a phased approach, we created a “Change Adopter” atmosphere across the firm whilst integrating five businesses onto the solution.
We are experts in what we do. Committed professionals who are at the leading edge of our specialised field.
Delivery of managed services including Microsoft Dynamics 365 F&O
Our client is a 65-year-old family-owned business group in the construction sector, with 4,000 employees with a strong track record of delivering major infrastructure programmes in the UK, Ireland, and Canada.
transformation of builders merchant group
The business operates through six divisions, with the core builders’ merchant branches supported by a network of speciality plumbing and heating, roofing and electrical branches, a dedicated timber processing and distribution business, and a strong online presence. The group today has more than 140 branches operating across the south of England.
athlete passport / mobile application
Panamoure was approached to build the proposed Athlete Passport Application (“App”) to monitor and manage an athlete’s wellbeing, strength, conditioning and nutrition. The application is the first phase in an expected roadmap which will create various solutions including audience specific apps and the overall athlete management by respective international governing bodies.
© 2024 Panamoure Group LLP
© 2024 Panamoure Group LLP
