Data strategy & digital platform transforms a national trade retailer

National Trade Retailer

Value Highlights

A private equity backed acquisition strategy resulted in four technologies and processes used by previously disparate companies coming together under one group. Trading in a market with an immature technology starting point, Panamoure was asked to create and implement a data strategy and digital platform that would provide a competitive advantage and create sustainable organic growth.

What Were the Challenges?

One company had no technology basis and manual stock counts and paper delivery manifests were prevalent
There was no single “source of truth” for reporting across the group
Many of 30+ proposed and in-flight IT projects had not been aligned strategically to the immediate or longer-term needs of the business
Inefficient manual processes were creating a value drag and hindering growth
The group IT Director had vision, but did not know where to start, being tethered to an ageing ERP
Small centralised IT team had little experience other than desktop support and some in-house system knowledge
Most of the on-site workforce were not technically savvy

So, What Did we Do?

Defined the overall data strategy and digital implementation plan, prioritising the areas that were fastest to market and thereby generating the most rapid ROI
Created a working technological environment more efficient than competitors, reducing overall costs and increasing service level
Created mobile based apps to automate delivery, stock counting, picking and receipting
Ensured integration with subsidiary brands’ ERP APIs and CRM systems
Defined and built a Data Warehouse / Azure Data Lake with Power BI reporting across the Group
Introduced ML for stock counting – recognition based straight to inventory
Implemented eCommerce platform, linking to Azure Data Lake and smoothing customer journey
Readied IT infrastructure and applications to integrate with forthcoming acquisitions, anticipating new branch openings and launch of “one stop shop” products and services platform

Results

An efficient, cost saving technological environment was created
Defined overall data strategy, identifying areas that would generate fastest ROI
Minimised manual effort and automated processes through creation of mobile based apps

Data strategy & digital platform transforms a national trade retailer

National Trade Retailer

Value Highlights

What Were the Challenges?

So, What Did we Do?

Results

Let’s discuss what we could achieve for your business

Let’s Talk

Barry Duncan

Head of Consulting

Data strategy & digital platform transforms ​a national trade retailer

National Trade Retailer

Value Highlights

What Were the Challenges?

So, What Did we Do?

Results

Let’s discuss what we could achieve for your business

Let’s Talk

Barry Duncan

Head of Consulting

Data strategy & digital platform transforms a national trade retailer