Digital roadmap accelerates scalable growth

PE-backed professional services firm

Value Highlights

A fast-scaling professional services firm with Private Equity backing was struggling to align its operational capabilities with its ambitious growth targets. Technology investments were fragmented, processes inconsistent, and leadership lacked a unified digital vision to support its scaling strategy.

What Were the Challenges?

Fragmented technology investments: Disconnected systems created inefficiencies and poor data visibility.
Inconsistent processes: Lack of standardisation slowed delivery and created operational bottlenecks.
No unified digital vision: The leadership team lacked a clear, aligned strategy to guide scaling.

So, What Did We Do?

Panamoure conducted a full digital maturity assessment, engaging the C-suite and key operational leaders to define a transformation vision aligned to the investment hold period.

We:

Developed a prioritised 3-year digital roadmap to guide investment and execution.
Integrated Intelligent Automation, ERP modernisation and data analytics into the roadmap to enable scalability.
Created a plug and play architecture to rapidly integrate two planned acquisitions in the US and UK.
Included immediate tactical wins within the first 90 days, removing inefficiencies in finance and streamlining customer onboarding.

Results

The roadmap provided clarity and alignment across the business, uniting teams behind a shared digital vision. Within the first year:

Fully integrated US acquisition.
Operational efficiency increased by 25%.
Service delivery times reduced by 30%.
The business set a clear trajectory to double revenue without proportional headcount growth.

The firm is now recognised by its PE sponsor as a benchmark for scalable digital growth, with the foundations in place to execute its ambitious expansion plans.