Testing as a Service for Major UK Specialised Healthcare Firm Company’s IT Infrastructure

Healthcare

Value Highlights

A niche consultancy, working in collaboration with a non-profit healthcare foundation, had been tasked by a major NHS trust to deliver a tele-medicine solution to enable the continuation of ophthalmic services during the COVID-19 lockdowns. The existing telemedicine service did not directly connect to patients’ medical records meaning important information could be omitted. In collaboration with the healthcare consultancy, Panamoure was tasked with developing a solution that would eliminate the manual approach that was being used to address this failing by testing the proposed solution designed to ensure all data was captured and stored accurately.

What Were the Challenges?

Panamoure was approached to test and verify proposed tele-medicine patient records solution
Broader digital transformation required by the healthcare services’ patient records management required transfer from legacy to new clinical systems at the same time
Involvement of multiple implementors, introducing other IT changes, complicated tele-medicine patient records initiative
Incumbent system was subject to poor data quality and capture, necessitating data validation to be performed across multiple standalone systems
Testing of patients records initiative required successful completion within extremely short time frame

So, What Did we Do?

Panamoure’s “Testing as a Service” managed service was engaged to rapidly outsource the end-to-end quality assurance process, utilising a fixed team of testers supplemented by a flex-team capability
Test Strategy was created for the overall program. Detailed scope and principles ensured full test coverage of relevant systems and associated components across all appropriate technical areas – from data entry and processing through to data presentation
Tested for one virtual user and for multiple virtual users, scripting for one user in examination element, plus virtual multiusers in examination element
Given the short turnaround time, Agile methodology was utilised to structure the project into different sprints for execution
Regular calls ensured focused and timely defect management updates for the client
Testing rigour delivered a higher quality product
Load scripts and report detailed traffic generated per element, response time and pass/fail ratio insight

Results

Effective User Acceptance Testing support ensured a timely delivery and sign-off from all stakeholders. Automation scripts reduced human error and increased data quality, driving an improved validation process, reduced cycle time and increased reusability