Transforming Consumer Through Intelligent Automation
In the past decade the consumer sector has faced the most sustained period of disruption in its history. Customer expectations have shifted dramatically, digital channels have become the primary route to market for many products and services, and global events have made supply chains less predictable. At the same time, ESG and regulatory requirements have […]
Unlocking profitable growth by simply making customers’ lives easier
Whilst cost and cash management are crucial to achieving business liquidity, driving customer growth is key to delivering sustained increases in EBITDA in the short, medium and long term – cost cutting alone won’t deliver growth. However, being confident that you have a foundation to achieve customer growth is dependent upon multiple factors including the […]
Unlocking business value through intelligent automation
Intelligent Automation (IA) is no longer just a future-forward concept—it’s a business necessity. While its potential to streamline operations, reduce costs, and elevate customer experiences is widely acknowledged, many organisations still struggle to realise that value. Projects stall, legacy technologies create bottlenecks, and the promise of transformation often falls flat. Legacy platforms, once the gold […]
Where is AI delivering real benefit?
In brief Since the launch of Chat GPT at the end of 2022, the potential impact of AI, especially Generative-AI, has rarely been out of the news. With scare stories about the potential impact on employment for a range of roles, through to public and embarrassing failures, AI and Gen AI have provided good material […]