Unlocking business value through intelligent automation

Intelligent Automation (IA) is no longer just a future-forward concept—it’s a business necessity. While its potential to streamline operations, reduce costs, and elevate customer experiences is widely acknowledged, many organisations still struggle to realise that value. Projects stall, legacy technologies create bottlenecks, and the promise of transformation often falls flat. Legacy platforms, once the gold […]
Where is AI delivering real benefit?

In brief Since the launch of Chat GPT at the end of 2022, the potential impact of AI, especially Generative-AI, has rarely been out of the news. With scare stories about the potential impact on employment for a range of roles, through to public and embarrassing failures, AI and Gen AI have provided good material […]
Unlocking the Potential of The GRID: Why It Matters in 2025

We previously introduced Panamoure’s GRID framework—a structured yet flexible approach designed to deliver rapid value through digital transformation. The GRID serves as a practical guide for businesses to transition from diagnosing operational inefficiencies to building scalable, future-ready architectures. But why does this matter now? The pressure on businesses to become “Digital by Default” has […]
Navigating the digital frontier: A guide for business leaders

In today’s competitive landscape, the imperative for digital transformation extends beyond mere operational efficiency. It represents a fundamental shift in how businesses approach growth, innovation, and sustainability. For business leaders, navigating this landscape is not just about adopting new technologies but about fostering a culture that embraces change, empowers employees, and leverages data for strategic […]
System Support as a Function of Continuous Improvement through AI & Automation

In the landscape of modern business, the agility and efficiency of support functions are more critical than ever. Traditional escalation support models, characterised by their reliance on tiered support levels and manual intervention, have shown their limitations: they are typically slow, expensive, and can lead to significant downtime. As corporations seek to streamline operations and […]
The Rise of D365 as the ERP of choice

In the rush of technology adoption and transformation, the fundamental objective sometimes gets overshadowed: to achieve tangible business outcomes like enhanced efficiency, cost reduction, and revenue growth, ideally all at once. To truly harness the potential of the rapidly changing technological environment and secure a competitive edge, it’s essential for businesses to have their foundational […]