The Industrials sector, spanning manufacturing, engineering and industrial services, is under growing pressure to deliver efficiency, resilience and sustainability while responding to rising customer expectations and volatile market conditions. Global supply chains remain fragile, input costs are unpredictable and regulatory scrutiny is intensifying, particularly around environmental performance.

At the same time, firms must balance investment in innovation with the realities of ageing infrastructure, talent shortages and persistent margin pressure. Whether producing goods, maintaining assets or delivering engineering services, many organisations are constrained by fragmented systems, manual processes and limited visibility across operations. These inefficiencies slow decision-making, reduce agility and erode profitability.

Traditional improvement levers, such as lean programmes or incremental technology upgrades, are no longer enough to address the scale of these challenges. The sector needs a step change in how operations are run and value is created.

Intelligent Automation provides that opportunity. By combining robotic process automation, AI, machine learning and advanced analytics, firms can integrate processes across the industrial value chain, from design and engineering to production, logistics, asset management and service delivery. Automation enables real-time data capture, predictive insights and automated execution that improve speed, quality, safety and sustainability.

For Industrials, Intelligent Automation is more than a tool for efficiency. It is a strategic enabler of growth and competitiveness. Firms that adopt it will unlock new levels of scalability, resilience and profitability. Those that do not will be left behind as peers and disruptors build leaner, faster and more connected operating models.

Access the whitepaper here